This scheme is now closed - we are no longer accepting any new referrals for white goods.
The White Goods Fund is an initiative which will help customers in fuel poverty running up high energy bills from using old inefficient appliances.
Both British Gas customers and non-British Gas Customers can apply through British Gas and through our Funded Organisations. At British Gas, the customer must have been in receipt of the Warm Home Discount (WHD) in the last 12 months, on the Priority Services Register (PSR), have a pre-payment meter (PPM) or indicate to be on benefits. In all cases they must be at risk or facing fuel poverty.
The following items are available via the White Goods Fund:
• Fridges
• Freezers
• Fridge-Freezers
• Cookers (electric only)
• Washing machines
Once a request has been submitted, the customer will receive a call from our chosen supplier, The Furnishing Service to arrange a suitable time and date for delivery of the appliance. The supplier will install the new item and remove the old appliance should they have one.
Please ensure the customer has the correct fittings at the property prior to submitting a request. Our suppliers will not install appliances where the correct fittings are not in place.
If the customer lives in rented accommodation, they must confirm they are responsible for their kitchen appliances OR they have authorisation from their landlord to remove the old appliance.
If you have any queries relating to an order, please contact The Furnishing Service on 01355 433 160.